FAQ

Of course the system is free for all of our suppliers.

The system is web-based and does not require installation or downloads. You simply log in via your browser with the user details provided.

For all consignments ordered with Incoterm EXW / FCA. The system can be used for all transport modes – from small packages to Euro pallets, right up to unpacked oversized castings.

The system covers all service types. You no longer have to worry about finding a service provider in the future. The system selects a suitable service type.

o   The system covers all service types: land, air, sea and express and parcel services (CEP) are combined in our system. You no longer have to make decisions about the service type or service provider to be used in this regard.

The supplier has to enter the date of collection readiness, the packaging details and the quantity per order item (only in the case of partial deliveries).

No. We offer training, which you are welcome to register for. But there is no basic prerequisite for using the system.

Training documents are available in our download centre.

Please use the following link and log in to the system: http://survey.dmgmori.com/s/02e80a4

You’ll receive your login details shortly after registering.

In order to exchange electronic data, an EDI interface must be set up manually for every supplier.

Please get in touch under “Contact us!” if you are interested in the electronic exchange of data.